Tag: Why Consumers Lie in Surveys: How to Fix the Intent-Action Gap in Research


  • Why Consumers Lie in Surveys: How to Fix the Intent-Action Gap in Research

    Why consumers lie in surveys is one of the biggest challenges facing market researchers and marketers today — and it directly creates the persistent intent-action gap that undermines so much consumer research. People confidently state they’ll choose eco-friendly products, pay more for ethical brands, or adopt healthier habits. Yet their actual purchasing behavior often tells…